<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>1132-1296</journal-id>
<journal-title><![CDATA[Index de Enfermería]]></journal-title>
<abbrev-journal-title><![CDATA[Index Enferm]]></abbrev-journal-title>
<issn>1132-1296</issn>
<publisher>
<publisher-name><![CDATA[Fundación Index]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S1132-12962021000300003</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Ser especial: requisito del paciente para sentirse tranquilo, protegido y cuidado por la enfermera]]></article-title>
<article-title xml:lang="en"><![CDATA[Be kind: patient requirement to feel calm, protected and cared by nurse]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Lopera Betancur]]></surname>
<given-names><![CDATA[Martha Adiela]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Lopera Arango]]></surname>
<given-names><![CDATA[Alex Mauricio]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Forero Pulido]]></surname>
<given-names><![CDATA[Constanza]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad de Antioquia Facultad de enfermería ]]></institution>
<addr-line><![CDATA[Medellín ]]></addr-line>
<country>Colombia</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2021</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2021</year>
</pub-date>
<volume>30</volume>
<numero>4</numero>
<fpage>287</fpage>
<lpage>291</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://scielo.isciii.es/scielo.php?script=sci_arttext&amp;pid=S1132-12962021000300003&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.isciii.es/scielo.php?script=sci_abstract&amp;pid=S1132-12962021000300003&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.isciii.es/scielo.php?script=sci_pdf&amp;pid=S1132-12962021000300003&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen Los pacientes valoran la cercanía de la enfermera, pero no siempre la encuentran. Este trabajo se realizó con pacientes que estuvieron hospitalizados en la ciudad de Medellín.  Objetivo: comprender el significado que el paciente le da a la interacción con el personal de enfermería en el proceso de hospitalización.  Método: estudio cualitativo con enfoque etnográfico. La investigación se realizó con doce personas que estuvieron hospitalizadas. La información se recolectó por entrevistas y se llevó diario de campo. El estudio se fundamentó en el respeto, la confidencialidad y no implicó riesgos.  Resultados: El paciente necesita estar tranquilo, protegido y cuidado, para lograrlo debe ser pasivo y obediente e interactuar con una enfermera que lo considere especial. La enfermera debe ser educada, y espera que la auxiliar le alegre el día.  Conclusiones: El paciente se siente especial si la enfermera lo protege y lo trata como ser humano, da más valor a las acciones de cuidado menos tangibles.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract Patients value the closeness of the nurse, but do not always find this type of nursing staff. This work was carried out with hospitalized patients in the city of Medellín.  Objective: to understand the meaning that the patient gives to the interaction with the nursing staff in the hospitalization process.  Methodology: qualitative study with an ethnographic focus. The interviews and the field diary were carried out to collect the information, this was done with 10 people who were hospitalized. The study was based on respect, confidentiality and did not involve risks.  Results: for the patient to be calm, protected and cared for, he must be passive, obedient and interact with a nurse who considers him special. Additionally, the nurse must be educated and expect the nursing assistant to make her day more joyous.  Conclusions: the patient feels special if the nurse protects him and treats him as a human being, giving more value to less tangible care actions.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[Atención de enfermería]]></kwd>
<kwd lng="es"><![CDATA[Relaciones enfermera-paciente]]></kwd>
<kwd lng="es"><![CDATA[Comodidad del Paciente]]></kwd>
<kwd lng="es"><![CDATA[Investigación Cualitativa]]></kwd>
<kwd lng="en"><![CDATA[Nursing care]]></kwd>
<kwd lng="en"><![CDATA[Nurse-Patient Relations]]></kwd>
<kwd lng="en"><![CDATA[Patient Comfort]]></kwd>
<kwd lng="en"><![CDATA[Qualitative Research]]></kwd>
</kwd-group>
</article-meta>
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