<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>1132-1296</journal-id>
<journal-title><![CDATA[Index de Enfermería]]></journal-title>
<abbrev-journal-title><![CDATA[Index Enferm]]></abbrev-journal-title>
<issn>1132-1296</issn>
<publisher>
<publisher-name><![CDATA[Fundación Index]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S1132-12962023000100004</article-id>
<article-id pub-id-type="doi">10.58807/indexenferm20235664</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Satisfacción usuaria en psiquiatría: niveles y factores asociados]]></article-title>
<article-title xml:lang="en"><![CDATA[User satisfaction in psychiatry: levels and associated factors]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Bolados-Ávila]]></surname>
<given-names><![CDATA[Mónica]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Fuentes-Olavarría]]></surname>
<given-names><![CDATA[Daniela]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Rodríguez-Rivas]]></surname>
<given-names><![CDATA[Matías E]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Servicio de Salud Metropolitano Sur Oriente Complejo Asistencial Dr. Sótero del Río Departamento de Salud Mental]]></institution>
<addr-line><![CDATA[Santiago de Chile ]]></addr-line>
<country>Chile</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidad del Desarrollo Facultad de Medicina, Clínica Alemana ]]></institution>
<addr-line><![CDATA[Santiago de Chile ]]></addr-line>
<country>Chile</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Universidad del Desarrollo Facultad de Psicología ]]></institution>
<addr-line><![CDATA[Santiago de Chile ]]></addr-line>
<country>Chile</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>03</month>
<year>2023</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>03</month>
<year>2023</year>
</pub-date>
<volume>32</volume>
<numero>1</numero>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://scielo.isciii.es/scielo.php?script=sci_arttext&amp;pid=S1132-12962023000100004&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.isciii.es/scielo.php?script=sci_abstract&amp;pid=S1132-12962023000100004&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.isciii.es/scielo.php?script=sci_pdf&amp;pid=S1132-12962023000100004&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen  Objetivo principal: Determinar los niveles de satisfacción usuaria y sus factores asociados, en una unidad hospitalaria psiquiátrica en Chile.  Metodología: Participaron 479 personas, con un promedio de 37,5 años (44,9% mujeres). Se utilizó estadística descriptiva y un modelo de regresión lineal múltiple.  Resultados principales: El promedio de satisfacción usuaria fue de 6,53 (rango 1 a 7). Se determinó que los factores asociados fueron la información entregada al paciente (p = 0,003), el acceso telefónico con familiares (p = 0,016), el uso del tiempo libre en la unidad (p &lt; 0,001), la atención del personal de enfermería (p = 0,001), técnicos paramédicos (p = 0,003) y del personal médico (p = 0,01). Dentro de la infraestructura, solo la valoración de espacios comunes de la unidad fue significativa (p = 0,049).  Conclusión principal: El nivel de satisfacción fue alto y sus factores se relacionan principalmente con la gestión del cuidado de enfermería.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract  Main objective: To determine the levels of user satisfaction and its associated factors in a psychiatric hospital unit in Chile.  Methodology: 479 people participated, with an average age of 37,5 years (44.9% women). Descriptive statistics and a multiple linear regression model were used.  Main results: The average user satisfaction was 6,53 (range 1 to 7). The associated factors were the information given to the patient (p = 0.003), telephone access to family members (p = 0.016), use of free time in the unit (p &lt; 0.001), attention from nursing staff (p = 0.001), paramedical technicians (p = 0.003) and medical staff (p = 0.01). Within the infrastructure, only the evaluation of common areas of the unit was significant (p = 0.049).  Main conclusion: The level of satisfaction was high and its factors were mainly related to nursing care management.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[Enfermería psiquiátrica]]></kwd>
<kwd lng="es"><![CDATA[Satisfacción del paciente]]></kwd>
<kwd lng="es"><![CDATA[Hospitales psiquiátricos]]></kwd>
<kwd lng="es"><![CDATA[Trastornos mentales]]></kwd>
<kwd lng="es"><![CDATA[Atención a la salud mental]]></kwd>
<kwd lng="en"><![CDATA[Psychiatric Nursing]]></kwd>
<kwd lng="en"><![CDATA[Patient Satisfaction]]></kwd>
<kwd lng="en"><![CDATA[Psychiatric Hospitals]]></kwd>
<kwd lng="en"><![CDATA[Mental Disorders]]></kwd>
<kwd lng="en"><![CDATA[Mental Health Care]]></kwd>
</kwd-group>
</article-meta>
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