<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>1699-695X</journal-id>
<journal-title><![CDATA[Revista Clínica de Medicina de Familia]]></journal-title>
<abbrev-journal-title><![CDATA[Rev Clin Med Fam]]></abbrev-journal-title>
<issn>1699-695X</issn>
<publisher>
<publisher-name><![CDATA[Sociedad Española de Medicina de Familia y Comunitaria]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S1699-695X2022000100009</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Un día en la consulta de Medicina de Familia entre las olas de la pandemia]]></article-title>
<article-title xml:lang="en"><![CDATA[A day at the family physician&#8217;s surgery between the waves of the pandemic]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Galindo Ortego]]></surname>
<given-names><![CDATA[Gisela]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
<xref ref-type="aff" rid="Aaf"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Cabases Ordóñez]]></surname>
<given-names><![CDATA[Amaia]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Párraga Martínez]]></surname>
<given-names><![CDATA[Ignacio]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
<xref ref-type="aff" rid="Aaf"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Martín Álvarez]]></surname>
<given-names><![CDATA[Remedios]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
<xref ref-type="aff" rid="Aaf"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Arroyo de la Rosa]]></surname>
<given-names><![CDATA[Ana]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
<xref ref-type="aff" rid="Aaf"/>
<xref ref-type="aff" rid="A0"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Carbajo Martín]]></surname>
<given-names><![CDATA[Laura]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
<xref ref-type="aff" rid="Aaf"/>
<xref ref-type="aff" rid="A1 "/>
<xref ref-type="aff" rid="Af1"/>
<xref ref-type="aff" rid="Aaf"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,CAP Primer de Maig  ]]></institution>
<addr-line><![CDATA[Lleida ]]></addr-line>
<country>España</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,CAP Primer de Maig  ]]></institution>
<addr-line><![CDATA[Lleida ]]></addr-line>
<country>España</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Centro de Salud Zona VIII Albacete  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>España</country>
</aff>
<aff id="Af4">
<institution><![CDATA[,CAP Vallcarca-Sant Gervasi  ]]></institution>
<addr-line><![CDATA[Barcelona ]]></addr-line>
<country>España</country>
</aff>
<aff id="Af5">
<institution><![CDATA[,Servicio Extremeño de Salud (SES)  ]]></institution>
<addr-line><![CDATA[Mérida Badajoz]]></addr-line>
<country>España</country>
</aff>
<aff id="Af6">
<institution><![CDATA[,Área de Gestión Sanitaria Norte de Huelva Servicio de Urgencias ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
</aff>
<aff id="Af7">
<institution><![CDATA[,semFYC Junta Permanente ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
</aff>
<aff id="Af8">
<institution><![CDATA[,semFYC Junta Permanente ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
</aff>
<aff id="Af9">
<institution><![CDATA[,semFYC Junta Permanente ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
</aff>
<aff id="A10">
<institution><![CDATA[,semFYC Junta Permanente ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
</aff>
<aff id="A11">
<institution><![CDATA[,semFYC Junta Permanente ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
</aff>
<aff id="A12">
<institution><![CDATA[,Servicio Andaluz de Salud Servicio de Coordinación de Sistemas de Información ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
</aff>
<aff id="A13">
<institution><![CDATA[,semFYC Grupo de Innovación Tecnológica y Sistemas de Información ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>00</month>
<year>2022</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>00</month>
<year>2022</year>
</pub-date>
<volume>15</volume>
<numero>1</numero>
<fpage>47</fpage>
<lpage>54</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://scielo.isciii.es/scielo.php?script=sci_arttext&amp;pid=S1699-695X2022000100009&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.isciii.es/scielo.php?script=sci_abstract&amp;pid=S1699-695X2022000100009&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.isciii.es/scielo.php?script=sci_pdf&amp;pid=S1699-695X2022000100009&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN Los cambios organizativos que se hicieron durante la pandemia se vivieron como una oportunidad de desarrollar prácticas de valor y resolutivas, priorizar intervenciones que han demostrado eficacia y dejar de hacer lo que no deberíamos hacer. Después de varias olas, la Atención Primaria (AP) ha aumentado considerablemente el número de visitas, principalmente por motivos no clínicos (casi un 60%) y, entre estos, consultas de bajo valor, banales o poco oportunas. Destacan la repetición de derivaciones por anulaciones y rechazo de visitas desde el segundo nivel asistencial, la petición de informes y certificados por múltiples motivos no médicos, las incapacidades temporales (IT) por contactos con positivos de COVID y las consultas relacionadas con la vacunación COVID. Parte de la población ha vivido los cambios como una falta de accesibilidad, lo que ha aumentado la agresividad hacia el personal sanitario. Los médicos y médicas de familia manifiestan impotencia, pérdida de la ilusión, falta de tiempo, desbordamiento, hartazgo, sensación de que no se hace medicina y de que «no hay salida». La AP está al borde del colapso por un trabajo cada vez menos clínico que hace que se deje de atender a los verdaderos enfermos. Y no parece haber una voluntad política de incrementar el presupuesto para una AP que la Organización Mundial para la Salud (OMS) recomendó reforzar para hacer frente a la pandemia, y que ha demostrado que puede alcanzar mejores resultados en términos de salud, equidad y eficiencia y ser garante de la sostenibilidad económica y social del sistema sanitario.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[ABSTRACT Organisational changes made during the COVID-19 pandemic were seen as an opportunity to develop valuable and resolutive tasks, to prioritise interventions that have proven effective and to stop doing what we should never do. After several waves, visits to Primary Care providers have increased significantly, mainly for non-clinical reasons (almost 60%), and among these, consultations with little value, which are banal or poorly justified. The repetition of referral requests due to cancellations and the rejection of appointments from second level care, the demand for medical reports and certificates for multiple non-medical issues, temporary work disability due to COVID-19 close contacts and queries related to the COVID-19 vaccination are common. These changes have often been seen as a lack of accessibility, increasing aggressive attitudes towards health workers. Family doctors reveal powerlessness, deception, a lack of time, overflow, the feeling of not working as a doctor and that there is no way out. Primary Care is near to collapse due to these non-clinical tasks that do not leave time for patients who are truly ill. Politicians have not shown a will to increase the budget for Primary Care, which the WHO advised be strengthened in order to deal with the pandemic. It has shown to achieve better results in terms of health equity and efficiency, and must be the guarantee of the economic and social health system sustainability.]]></p></abstract>
</article-meta>
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