<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>1699-714X</journal-id>
<journal-title><![CDATA[Revista de la OFIL ]]></journal-title>
<abbrev-journal-title><![CDATA[Rev. OFIL·ILAPHAR]]></abbrev-journal-title>
<issn>1699-714X</issn>
<publisher>
<publisher-name><![CDATA[Organización de Farmacéuticos Ibero-Latinoamericanos]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S1699-714X2021000100013</article-id>
<article-id pub-id-type="doi">10.4321/s1699-714x20210001000013</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Optimización de procesos relacionados con la gestión del inventario de una farmacia hospitalaria mediante el uso de la metodología Lean Six Sigma]]></article-title>
<article-title xml:lang="en"><![CDATA[Optimization of processes related to the inventory management of a hospital pharmacy using the Lean Six Sigma methodology]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Teiler]]></surname>
<given-names><![CDATA[JS]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Traverso]]></surname>
<given-names><![CDATA[ML]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Bustos Fierro]]></surname>
<given-names><![CDATA[C]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Instituto Modelo de Cardiología Privado S.R.L  ]]></institution>
<addr-line><![CDATA[Córdoba ]]></addr-line>
<country>Argentina</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidad Nacional de Rosario Facultad de Ciencias Bioquímicas y Farmacéuticas Área de Farmacia Asistencial]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Argentina</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Universidad Nacional de Córdoba Hospital Nacional de Clínicas Facultad de Ciencias Médicas]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Argentina</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>03</month>
<year>2021</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>03</month>
<year>2021</year>
</pub-date>
<volume>31</volume>
<numero>1</numero>
<fpage>58</fpage>
<lpage>63</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://scielo.isciii.es/scielo.php?script=sci_arttext&amp;pid=S1699-714X2021000100013&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.isciii.es/scielo.php?script=sci_abstract&amp;pid=S1699-714X2021000100013&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.isciii.es/scielo.php?script=sci_pdf&amp;pid=S1699-714X2021000100013&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN  Introducción: La gestión eficiente del inventario es un desafío para los Servicios de Farmacia Hospitalaria (SFH). Se han reportado resultados favorables en la mejora de procesos hospitalarios utilizando la metodología Lean Six Sigma (LSS). Este trabajo tiene como objetivo implementar la metodología LSS para mejorar el desempeño de tres procesos que influyen en el inventario del SFH en un 70% y alcanzar un mínimo del 90% de stocks correctos.  Métodos: El estudio se desarrolló en el SFH del Instituto Modelo de Cardiología Privado S.R.L. Se aplicó metodología DMAIC (definir, medir, analizar, implementar mejoras, controlar) en el proceso de recepción (PR), proceso de dispensación por dosis diaria unitaria (PDDU) y proceso de distribución de insumos a servicios (PDS). Se definieron tres períodos: inicial (08/18-09/18) para calcular el desempeño base medido en número de errores/ciclo, implementación (10/18-12/18) para aplicar mejoras, y consolidación (01/19-03/19) para evaluar consistencia en el tiempo. Se controló mensualmente el inventario del SFH y mediante control estadístico se monitoreó estabilidad y capacidad.  Resultados: Comparando el período inicial vs. consolidación los errores disminuyeron: PR de 0,135 errores/recepción a 0,033 errores/recepción, PDDU de 0,064 errores/paciente a 0,008 errores/paciente y PDS de 1,294 errores/pedido a 0,044 errores/pedido respectivamente. En el período de consolidación el 95,95% de stocks fueron correctos vs. el 63,42% del período diagnóstico. Conclusión: La implementación de LSS en un SFH eficientizó la gestión del stock y disminuyó los errores en los procesos de PR, PDDU y PDS, demostrando ser una herramienta muy útil para las organizaciones de salud.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[SUMMARY  Introduction: Efficient inventory management is a challenge for Hospital Pharmacy Services (HPS). Positive results have been reported in the improvement of hospital processes using the Lean Six Sigma (LSS) methodology. This work aims to implement the LSS methodology to improve the performance of three processes that influence the inventory of the HPS by 70% and reach a minimum of 90% of correct stocks.  Methods: The study was carried out at the HPS of the Instituto Modelo de Cardiología Privado S.R.L. DMAIC methodology (define, measure, analyse, improve, control) was applied in the receiving process (RP), the unit dose daily drug distribution system (UDDDDS) and the supply distribution to hospital services process (SDHSP). Three periods were defined: initial (08/18-09/18) to calculate the base performance measured in number of defects/cycle, implementation (10/18-12/18) to apply improvements, and consolidation (01/19-03/19) to evaluate consistency over time. The inventory of the SPH was checked monthly and the stability and capacity of each process was monitored with statistical control techniques.  Results: Comparing the initial period vs. consolidation the defects decreased: RP from 0.135 defects/reception to 0.033 defects/reception, UDDDDS from 0.064 defects/patient to 0.008 defects/patient and SDHSP from 1.294 defects/order to 0.044 defects/order respectively. In the consolidation period 95.95% of stocks were correct vs. 63.42% of the diagnostic period.  Conclusion: The implementation of LSS in an HPS efficient the stock management and reduced errors in the processes of RP, UDDDDS and SDHSP, proving to be a very useful tool for health care organizations.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[Gestión de calidad]]></kwd>
<kwd lng="es"><![CDATA[Lean Six Sigma]]></kwd>
<kwd lng="es"><![CDATA[calidad en salud]]></kwd>
<kwd lng="es"><![CDATA[farmacia hospitalaria]]></kwd>
<kwd lng="en"><![CDATA[Quality management]]></kwd>
<kwd lng="en"><![CDATA[Lean Six Sigma]]></kwd>
<kwd lng="en"><![CDATA[quality of health care]]></kwd>
<kwd lng="en"><![CDATA[hospital pharmacy]]></kwd>
</kwd-group>
</article-meta>
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