<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2530-5115</journal-id>
<journal-title><![CDATA[Hospital a Domicilio]]></journal-title>
<abbrev-journal-title><![CDATA[Hosp. domic.]]></abbrev-journal-title>
<issn>2530-5115</issn>
<publisher>
<publisher-name><![CDATA[Centro Internacional Virtual de Investigación en Nutrición (CIVIN)]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2530-51152021000300003</article-id>
<article-id pub-id-type="doi">10.22585/hospdomic.v5i3.133</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Impacto de las llamadas telefónicas en una unidad de hospitalización a domicilio]]></article-title>
<article-title xml:lang="en"><![CDATA[Impact of phone calls in a hospital at home unit]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Torres-Corts]]></surname>
<given-names><![CDATA[Ana M]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Díez]]></surname>
<given-names><![CDATA[Beatriz]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[López-Arellano]]></surname>
<given-names><![CDATA[Eva M]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Pena-Pachón]]></surname>
<given-names><![CDATA[Lucía]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Grupo de enfermería de la Sociedad Española de Hospitalización a Domicilio (SEHAD)  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>España</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>09</month>
<year>2021</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>09</month>
<year>2021</year>
</pub-date>
<volume>5</volume>
<numero>3</numero>
<fpage>153</fpage>
<lpage>159</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://scielo.isciii.es/scielo.php?script=sci_arttext&amp;pid=S2530-51152021000300003&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.isciii.es/scielo.php?script=sci_abstract&amp;pid=S2530-51152021000300003&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.isciii.es/scielo.php?script=sci_pdf&amp;pid=S2530-51152021000300003&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen Las unidades de hospitalización a domicilio (HAD) realizan cuidados complejos de nivel hospitalario a los pacientes que están en casa. Uno de los criterios esenciales para ser admitido en este servicio es tener la posibilidad de comunicarse con el equipo de HAD por teléfono para que el paciente y el cuidador puedan estar en contacto permanente con dicho equipo de atención multidisciplinar domiciliaria. Este criterio de inclusión, sin embargo, implica un impacto en la organización de las Unidades de HAD que responden a estas demandas ya que puede representar, a veces, cambios en la organización de los circuitos, visitas extraordinarias de urgencia ... etc. El asesoramiento telefónico facilita información y capacitación para el empoderamiento del paciente y del cuidador. Este estudio tiene como objetivo recopilar y examinar prospectivamente el impacto que estas llamadas tienen en el desarrollo del trabajo del equipo HAD, así como evaluar las razones que los generan para trabajar en la línea de la mejora continua.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract The Home Hospitalization Units (HAD) perform complex care at the hospital level to patients who are at home. One of the essential criteria for being admitted to this service is the ability to contact the HAD team by telephone so that the patient and the caregiver can be in permanent contact with the healthcare team. This inclusion criterion, however, involves an impact in the organization of the HAD, that respond to these demands since it can represent, sometimes, changes in the organization of the circuits, extraordinary emergency visits ... etc. The telephone advice facilitates information and training for the empowerment of the patient and caregiver. This study aims to collect and examine prospectively the impact that these calls have on the development of the work of the HAD team, as well as to evaluate the reasons that generate them to work in line with the continuous improvement.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[Telemedicina]]></kwd>
<kwd lng="es"><![CDATA[mSalud]]></kwd>
<kwd lng="es"><![CDATA[Servicios de Atención de Salud a Domicilio]]></kwd>
<kwd lng="es"><![CDATA[Servicios de Atención a Domicilio Provisto por Hospital]]></kwd>
<kwd lng="es"><![CDATA[Entrevistas como Asunto]]></kwd>
<kwd lng="en"><![CDATA[Telemedicine]]></kwd>
<kwd lng="en"><![CDATA[mHealth]]></kwd>
<kwd lng="en"><![CDATA[Home Care Services]]></kwd>
<kwd lng="en"><![CDATA[Home Care Services, Hospital-Based]]></kwd>
<kwd lng="en"><![CDATA[Interviews as Topic]]></kwd>
</kwd-group>
</article-meta>
</front><back>
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